Black River Technical College Paragould works closely with local and state workforce development agencies and area economic development initiatives to serve the needs of businesses and industries within Clay, Greene, Lawrence, and Randolph counties in developing workforce programs which benefit both the workforce and employers.
Paragould’s Corporate & Community Education Department proudly serves as the sole provider of education for the Greene County Industrial Training Council. BRTC provides premier customer service to ensure Northeast Arkansas’ economic climate grows and remains strong, providing area workforce candidates with the opportunities and resources needed to advance. BRTC Paragould is committed to achieving exceptional levels of customer service.
Course Descriptions
Human Resources and Leadership
CCE-HR101
0.3 CEUs
3 hours lecture
CIP Code 52.1501
Millennials at work; Reshaping the Workplace. This course will help demystify millennials and educate employees how to attract, develop, manage and motivate them in order to prevent turnover in the workplace
CCE-LS106
0.8 CEUs
8 hours lecture
CIP Code 52.0204
The course addresses issues of diversity and its relation to the workplace environment. This material provides participants with a background against which they can begin to understand how culture (including their own) creates and sustains belief systems.
CCE-LS107
0.2 CEUs
2 hours Lecture
CCE-LS101
0.4 CEUs
4 hours lecture
CIP Code 52.0213
Limit the negative aspects of conflict while increasing the positive aspects of conflict. The aim of conflict management is to enhance learning and group outcomes, including effectiveness or performance in an organizational setting.
- Define and Recognize Conflict
- Dynamics of Conflict
- Manager’s Role in Conflict Management
- Conflict Resolution
- Effective Communication
- Managing Conflict
- Conflict as a Positive Force
CCE-LS102
0.4 CEUs
4 hours lecture
CIP Code 52.0213
This course is designed to help people resolve situations among each other in which are troubling. It will teach participants how to handle any conflict between one another correctly and peacefully as possible. The more people have to depend upon each other to achieve results under pressure, the higher the instance of conflict. Given the complex web of interrelationships that exist in most organizations today, there is ample opportunity for conflicts-big and small- to arise. Mishandled conflict situations damage work relationships and deplete personal energy and focus, causing productivity to plummet. People and organizations can greatly benefit from learning to handle conflicts skillfully and confidently.
CCE-LS104
2.4 CEUs
24 hours lecture
CIP Code 15.701
Safety is an important part of every organization. It is not just for the safety manager, but should be integrated into all aspects of the business. Learn about how developing a strong safety and health program as part of your daily business can produce an average ROI of 6% or better. Employees are the only asset in your company that doesn’t depreciate in value, but actually increases in value with gained knowledge and experience. In addition, an experienced employee, kept safe and healthy on the job, will provide you with higher production, better quality, and lower costs. This training will Vhelp develop all of your management team, from senior management to front line management, with more skills to implement a program that makes their job easier and produces better results for the company.
This training is for all level of management and supervision.
- Safety Management
- Creating a Paradigm Shift
- Communication Skills
- Employee Involvement
- Coaching and Team Building
- Safety and Health Training
- Safety and Health Inspections
- Incident Investigation
- Regulatory Issues
- Hazard Recognition and Control
- Ergonomics
- Hazard Communication
- Machine Safeguarding
- Control of Hazardous Energy
- Material Handling & Storage
CCE-LS105
1.8 CEUs
18 hours lecture
CIP Code 52.0204
Moving into a position of authority means facing new challenges, taking on new responsibilities and learning and mastering new skills. This course is designed for those who have just come into a leadership position and are looking for something to help them make the transition.
CCE-LS109
0.2 CEUS
2 hours Lecture
CCE-LS110
0.8 CEUs
8 hours lecture
CIP Code 52.1501
Along with overseeing the actual work product of people placed under their supervision, managers who take on supervisory roles often serve as mentors. Supervisors notice which employees excel at certain tasks, and track poor performers. Either way, supervisors face challenges in their day-to-day activities. Challenges faced by supervisors are examined and include retention, hiring, training, team building, problem-solving, delegation, motivation, millennial workforce, and stress.
CCE-LS103
1.2 CEUs
12 hours lecture
CIP Code 23.1101
The class will include techniques, tips, and skills needed to conduct technical and business writing properly and concisely. There will be instruction in the writing of reports, letters, preparation and presentation of oral reports, and other exercises applicable to a wide range of disciplines and careers. There will be an emphasis on clarity, conciseness, and accuracy of expression. Research techniques,
information design, effective uses of graphics, and preparation and presentation of oral reports will be covered.
Software
CCE-CT104
1.2 CEUs
12 hours lecture with lab
CIP Code 11.0601
Introduction to the concept of the relational database and information management tools. Lean beginning steps to designing and creating an Access database.
- Exploring Access 2010
- Building a Database
- Maintaining a Database
- Querying
CCE-CT105
1.2 CEUs
12 hours lecture with lab
CIP Code 11.0601
Beginning: Learn the basics & how to effectively work with spreadsheets! In this course, you will use Microsoft Office Excel 2013 to create, manage, edit and print data.
- Getting Started with Microsoft Excel
- Modifying a Worksheet
- Performing Calculations
- Formatting a Worksheet
- Developing a Workbook
- Printing Workbook Contents
- Customizing Layout
CCE-CT106
1.2 CEUs
12 hours lecture with lab
CIP Code 11.0601
Build upon your basic Access knowledge by learning more about switchboards, table relationships, and the performance analyzer.
- Designing a Relational Database
- Creating Complex Queries
- Customizing Input forms
- Creating Custom Reports
CCE-CT107
1.2 CEUs
12 hours lecture with lab
CIP Code 11.0601
Intermediate: In this course, you will use Microsoft Office Excel 2013 to streamline and enhance your spreadsheets
- Create & Modify Embedded Charts
- Formula Functions
- Performing Calculations
- Sorting & Filtering Data
- Formatting a Worksheet
- Using Graphics & Templates
- Customizing Layout
CCE-CT108
1.2 CEUs
12 hours lecture
CIP Code 11.0601
Add power to your database by creating custom forms and reports and learning how to use advanced techniques with tables, queries, and macros. There will be a review on the use of relational databases and mastering relationships as well. Topics Covered:
- Setting up Complex Forms
- Creating Complex Reports
- Customizing the Database Interface
- Integrating Access with other Applications
CCE-CT109
1.2 CEUs
12 hours lecture
CIP Code 11.0601
Advanced: In this course, you will use Microsoft Office Excel 2013 to better understand complicated charts. Tasks which once took hours to compile now will take only minutes to set up and assemble. You’ll learn when it makes sense to use a macro, how to debug a macro, and how to create and manage a Pivot Chart. Key code shortcuts you will learn will transform multistep processes into single, simple moves. Even the advanced linking and data exchange operations you once dreaded will become easier.
- Advanced Excel Formulas and Functions
- Making the Most of Excel Macros
- Exchanging Data between Excel and Other Applications
- Learn How to Sort to Maximize the Data’s Usability
- Auditing: A Visual Map of your Excel Formulas
- How to Build & Manage an Advanced Excel Pivot Chart for Everything Management wants
CCE-CT110
0.4 CEUs
4 hours lecture
CIP Code 11.0601
This course is an overview of the Microsoft Office Suite. Participants will gain a better understanding of how technology benefits the work environment. Each of the Microsoft Office products will be introduced and discussed with regards to the workplace.
CCE-CT111
0.3 CEUs
3 hours Lecture
CCE-CT112
0.3 CEUs
3 hours Lecture
CIP Code 11.0601
CCE-CT113
0.3 CEUs
3 hours Lecture
CIP Code 11.0601
CCE-CT114
0.3 CEUs
3 hours Lecture
Small Business
CCE-MK101
0.2 CEUs
2 hours Lecture
CIP Code 11.0601
CCE-QL106
1.1 CEUs
11 hours lecture
CIP Code 52.0299
This course helps leaders handle both proactive and reactive coaching discussions. By understanding the importance of four coaching techniques, learners can have more effective and efficient interactions. The session incorporates a fast-paced game to understand the techniques. Since both proactive and reactive coaching discussions can be challenging, participants will use their own situations to make the course especially relevant to them.
CCE-QL107
0.4 CEUs
4 hours lecture
CIP Code 15.0701
Root cause analysis should be performed as soon as possible after the error or variance occurs. Otherwise, important details may be missed. All of the personnel involved in the error must be involved in the analysis. Without all parties present, the discussion may lead to fictionalization or speculation that will dilute the facts. Asking for this level of involvement may cause staff to feel hostile, defensive, or apprehensive. Managers must explain that the purpose of the root cause analysis process is to focus on the setting of the error and the systems involved. Managers should also stress that the purpose of the analysis is not to assign blame.
- Identify possible factors
- Identify the Root Cause
- Identify Communication Challenges
- Prioritize Communication Challenges
Industry
CCE-AT101-WF01-2019NC
4.8 CEUs
48 hours lecture with lab
CIP Code 15.0406
This is a Pre-Requisite class to Automation Technology I.
This 48-hour hands-on course will provide students with practical introduction to electrical laws and principles as it applies to industry.
Learn to maintain and troubleshoot control equipment used in the manufacturing processes to safely and effectively improve productivity and performance. From DC and AC fundamentals to the electrical code, control systems, instrumentation, and more, the class will gain basic electrical theory and will apply their knowledge in practical, safe hands-on projects and assignments.
Course #: CCE-SF106
1.8 CEUs
18 hours lecture
CIP Code 15.0701
NFPA 70E 2018 rules and regulations as required by OSHA Electrical Safety-Related Work Practices Standard 1910.331-1910.335. The goal of this course is to keep electrical workers safe and up-to date and hopefully saving some lives. This course is designed to prepare you for the challenges ahead. This electrical safety course is designed for all personnel who work on, around or near any type of electrically energized equipment. Electrical hazards, proper electrical work practices, electrical safety training and procedures, and the safe installation of electrical equipment will be discussed.
In this training provided by Lewellen Technologies you will be exposed to:
- Standards for Electrical Safety
- Electrical Fundamentals
- Work Involving Electrical Hazards
- Personal Protective Equipment
- Hazard Risk Assessment
- Meter Safety
- Energy Control Program
CCE-SF107
0.8 CEUs
8 hours lecture
CIP Code 15.0701
Forklift trainers are a critical piece to the safety puzzle at any company. The trainer will be the person that conducts the training classroom, the practice operation and the final hands on evaluation. In short, they are the gate keeper for the organization to ensuring only competent operators are allowed to operate forklifts. Trainers will also be a critical part in enforcing forklift safety and confronting any unsafe behaviors. To have a strong safety program you need to have high quality forklift trainers in order to provide high-quality forklift operators. Take the time to do it right!
Who Should Attend:
Forklift Operator Trainers, Forklift Operator, Maintenance Personnel, Maintenance Supervisors, Warehouse/shipping/Receiving Managers, Construction Site Managers, Safety Managers, Safety Committee Members, HR Managers.
Topics Covered
- OSHA Powered Industrial Truck Standard & General Requirements
- Principles of a Lift Truck
- Operating Safety
- Lifting and Load Properties
- Forklift Capacity
- Forward & Side Stability
- Direction Change & Stopping
- Traveling on Ramps
- Dock Safety
- Pre-use Inspections
- Shutdown Procedures
- Controls & Instruments
- Safety Rules
- Refueling Safety
- Battery Safety & Charging
CCE-SF108
0.4 CEUs
4 hours lecture
CIP Code 15.0701
This short course will train an individual to become a forklift operator trainer, which will allow him/her to certify more of their employees on the rules and regulations required by OSHA regarding forklifts.
Who Should Attend: Managers, Maintenance Supervisors, Maintenance Personnel, HR Managers, Forklift Management.
CCE-SF109
0.3 CEUs
3 hours lecture
CIP Code 15.0701
Proper lockout/tagout (LOTO) practices and procedures safeguard workers from the release of hazardous energy. Workers must be trained in the purpose and function of the energy control program and the knowledge and skills required for safe application, usage and removal of the energy control devises.
Who Should Attend: Team leaders, middle managers, human resource personnel, safety and health committee members, and other employees recently appointed to safety and health responsibilities or who are seeing knowledge about the lockout/tagout OSHA regulation.
Topics Covered
- The Purpose of LOTO
- Key Components of an Energy Control Program
- 6 LOTO Procedures
- Periodic Inspection
- Group LOTO
- Steps for Performing Testing or Maintenance
CCE-SF110
0.8 CEUs
8 hours lecture
CIP Code 15.0701
This course covers the OSHA Fall Protection Standard for construction and an overview of fall protection confined spaces methods. Course topics include principles of fall protection, components and limitations of confined spaces, and OSHA Standards and policies regarding fall protection. Students will participate in workshops demonstrating the inspection and use of fall protection equipment, residential construction fall protection, training requirements, and developing a fall protection program.
CCE-IM101
0.4 CEUs
4 hours lecture
CIP Code 15.0101
This course introduces the basic principles of blueprint reading. Topics include line types, orthographic projections, dimensioning methods, and notes. Upon completion, students should be able to interpret basic blueprints and visualize the features of a part. Students will also learn basic instrument reading. Upon completion of this course the student will be able to read basic blueprints and identify lines, symbols, and terminology on working drawings.
CCE-IM102
35 CEUs
3.5 hours lecture
CIP Code 15.0101
This course introduces the basic principles of blueprint reading. Topics include line types, orthographic projections, dimensioning methods, and notes. Upon completion, students should be able to interpret basic blueprints and visualize plan features.
This course is aimed at individuals working with blueprints in industry. It is directed at all those who need to read and interpret drawings and for those who need to read various instruments.
CCE-IM103
17.7 CEUs
87 hours of lecture, 90 hours lab
CIP Code 15.0612
This program is designed to provide students with skills needed in maintenance technician roles. Students attending this 9-month program will gain skills in math, print reading, industrial hydraulics, graphing, mechanical maintenance, electrical schematics, AC circuits and transformers, DC circuits & fundamentals, motor controls, power supplies, programmable logic controllers, maintenance welding, and more.
CCE-SF101
1.0 CEUs
10 hours lecture
CIP Code 15.0701
This course is intended to promote workplace safety and health and to make workers more knowledgeable about workplace hazards. This course teaches its participants recognition, avoidance, abatement and prevention of safety and health hazards in workplaces, as well as information regarding workers’ rights, employer responsibilities and how to file a complaint. A 10 Hour OSHA Construction card will be awarded to participants.
- Introduction to OSHA
- Focus Four Hazards
- Personal Protective Equipment
- Health Hazards in Construction
- Materials Handling, Storage and Use
- Hand Tools and Power Tools
- Leading Cultural Change
CCE-SF102
1.0, CEUs
10 hours lecture
CIP Code 15.0701
The purpose is to provide a familiarity with the general requirements of basic OSHA regulations. It is a beginning point for compliance and developing a sound safety process for all general industries. This ten-hour course can be customized to fit specific training needs of any industry.
Introduction to the OSHA Regulations in 29 CFR 1910.
- Walking and Working Surfaces
- Exits and Emergency Plans
- Hazard Communication
- Electrical Safety
- Machine Guarding
- Material Handling
- Personal Protective Equipment
- Hazardous Material
CCE-SF103
3.0 CEUs
30 hours lecture
CIP Code 15.0701
The purpose is to provide a familiarity with the general requirements of basic OSHA regulations. It is a beginning point for compliance and developing a sound safety process for all general industries. This thirty-hour course can be customized to fit specific training needs of any industry.
CCE-SF104
3.0 CEUs
30 hours lecture
CIP Code 15.0701
The 30-hour general industry training course is a comprehensive safety program designed for general industry workers and supervisors. Specifically devised for safety directors, foremen, and field supervisors; the program provides complete information on OSHA compliance issues. OSHA campus recommends this training program as an orientation to occupational safety and health for workers covered by OSHA 29 CFR 1910.
Topics Covered
- The information & history of OSHA and the OSHA Act
- Penalties and Citations
- Fire Protection
- Means of Egress
- Hazardous Materials
- Hazardous Communications
- OSHA record keeping – injuries & Illness
- Electrical
- Lockout/Tagout
- Confined Spaces
- Material Handling
- Health Standards
- Access to Employee Exposure & Medical Records
- Walking Working Surfaces
- Personal Protective Equipment
- Understanding the Safety Process
CCE-SF105
0.4 CEUs
4 hours lecture
CIP Code 15.0701
In an effort to ensure all non-exempt organizations meet employee health, environmental and safety standards, OSHA has been getting tougher on companies and cracking down on record-keeping practices in particular. With the complexity of OSHA’s rules, regulations and record-keeping requirements, are you confident that your organization is safe from potentially costly penalties, fines and even legal actions?
- The distinctions in OSHA regulations between reporting, documentation & record keeping
- How to determine if your organization is covered by OSHA’s record-keeping requirements or if you are exempt
- How to maintain forms 300, 300A and 301 in accordance with OSHA’s record-keeping regulations
- Which injuries and illnesses are required to be recorded under OSHA regulations, OSHA records retention requirements and what you need to know to help you research further questions about OSHA record keeping.
Industry-Specific
Course #: CCE-AO101
6 hours
No CEU’s awarded
CIP Code 9.0901
This internal Anchor training is designed as New Employee Orientation. This course introduces their new employee to Benefits, Payroll, tax forms and other HR related documentation. The orientation then moves to an overview of Anchor, Product Safety, Industrial Safety and will then cover Quality. The orientation wraps up with any company announcements concerning events, schedules, safety shoe program and other information needed as a new employee.
Course #: CCE-AO102
12 hours – No CEUs awarded
CIP Code
CCE-OM101
8 CEUs
80 hours lecture
CIP Code 52.0205
Custom program for training of selected operators on a new Microlite line. The training topics will include: Personnel safety practices and equipment, Machine Introduction/Overview, Control System Operations, Line Maintenance, Recipe Setup, Dry-cycle & Line Speed Optimization, Machine startup & process adjustments, Tool change.
Welding
CCE-WL102
2.4 CEUs
24 hours lecture
CIP Code 48.0508
The 3-day program, focusing on four sections, will provide skills and knowledge necessary to begin a career in welding. This program will utilize classroom and hands-on instruction. Topics will include Understanding Measurements, Blueprint Reading, Safety for Welding Processes, and GMAW Welding Training.
CCE-WL103
12.5 CEUs
125 hours Lecture
CIP Code 48.0508
Participants will learn about welding safety and precautions, develop the skill to weld thin metals, learn how to adjust welding machines according to the thickness of metals and complete a project by creating a bird feeder, yard ornament, or flower pot.
Real Estate
1.8 CEUs
18 hours lecture
CIP Code 52.1501
This segment will help you understand the proper steps in closing. You will learn the various types of forms used in closing and which forms are the right ones to use. You will become familiar with “Real Estate Company Trust Accounts” and learn what is needed for the random checks conducted by the Arkansas Real Estate Commission. This segment will cover the laws and regulation that govern trust accounts.
0.6 CEUs
6 hours lecture
CIP Code 52.1501
This course explores the legal, ethical and professional relationships between the Agent and the Broker. Creating and maintaining a balanced professional relationship will increase your sales and your reputation.
We will see how the needs of the agent/broker and the public can also be accomplished with little to no risk of legal liability. The National Association of Realtors established Ethics and Standards of Practice that will be reviewed in this class. It addresses a higher performance standard rather than just the mere requirements of the law. We will explore the different types of relationships an agent or broker must develop.
0.3 CEUs
3 hours lecture
CIP Code 52.1501
With the use of case studies for Ethics violations, you will come away with a better understanding of each article and a related Standards of Practice.
- Concepts of Code of ETHICS
- Professional Standards Enforcement and Resolution Processes
- Code of Ethics Training
- The Processing of an Ethics Complaint
- Standards of Practice
8.5 CEUs
85 hours lecture
CIP Code 52.1501
This course prepares students to sit for the real estate license exam in Arkansas (60 hours) with additional support training in the area of sales to maintain the ability to practice as a credentialed agent (18 hours) and (7 hours) of required Continuing Education.